Last updated: 10/01/2024

WHAT ARE COOKIES AND HOW ARE THEY USED?

Cookies are files installed on the user's computer, phone, tablet or any other device, in order to record the activities of the user during their time browsing this website of THE PLATERA. 

Through the use of cookies it is possible that the server where the Web is located, recognizes the browser used by the user, allowing, for example, the registered user access to areas and services without having to register on each visit and remember your language preferences, country etc. on future visits. Cookies are also used to measure audience and traffic parameters, monitor progress and number of entries.

In relation to the concept "Cookie", we also refer to other technologies similar to cookies that, in a similar way, allow storing or retrieving certain information from a computer such as, for example, flash cookies, web beacons or bugs, pixels, HTML5 (local storage), and SDK technology for App formats, as well as the use of fingerprinting techniques to identify the device of the interested party.

WHAT DOES THE PLATERA USE COOKIES FOR?

During access and navigation on the website THE PLATERA can store or record IP addresses, user preferences or the type of device used for the main purposes of (i) compiling statistics in relation to the number of visits or web traffic; (ii) provide a more personalized browsing experience; and (iii) remember the data to log in, even on different devices, and (iv) display advertising on this page or others, depending on the browsing habits within our website.

Likewise, we do not store sensitive personally identifiable information such as your address, password, etc., in the cookies we use.

THE PLATERA does not sell in any case customer data to third parties.

WHO USES THE INFORMATION STORED IN THE COOKIES?

The information stored in the cookies on the website is used by Punto Fa, S.L., with N.I.F.B-59.088.948:

• Postal address: C/ Mercaders (Polígono Industrial Riera Caldes), 9-11, 08184 Palau-solità i Plegamans (Barcelona, Spain).
  
• E-mail: info@theplatera.com

Also, some of the cookies that can be installed are not THE PLATERA's own but from third parties, you can see the full list of cookies used by THE PLATERA in the configuration panel which you will find below.

WHAT TYPES OF COOKIES DOES THE PLATERA USE?

Below are the types of cookies used in THE PLATERA's website depending on the type of cookies according to their purpose and according to the entity that manages them (own and third party).

MANAGEMENT COOKIES

Self-managed cookies

They are those that are created or managed by THE PLATERA, as responsible for the website.

Third-party cookies

These cookies are usually set by our marketing and advertising partners.  They can be used by them to build a profile of your interest and then show relevant ads.

PURPOSE COOKIES

Strictly necessary cookies.

These cookies are necessary for the website to function and cannot be disabled on our systems. They are typically configured to respond to actions you have taken to receive services, such as adjusting your privacy preferences, logging into your account, or completing forms. You can configure your browser to block or alert the presence of these cookies, but some parts of the website will not work. These cookies do not store any personally identifiable information.

Analytical cookies

These cookies, processed by us or by third parties, allow us to measure the number of visitors and thus carry out statistical analysis on the use of the service. To achieve this, your browsing behaviour on our website is analysed in order to improve the range of products and services that we offer.

Behavioural advertising cookies

These cookies, processed by us or third parties, allow us to analyse your browsing habits on the internet so that we can show you advertising related to your browsing profile.

Personalisation Cookies

These cookies allow you to access the service with some predefined characteristics remembered for a set of criteria such as, for example, the language, the type of browser through which the service is accessed, the region from which the service is accessed, etc. Not accepting these cookies may result in slow performance or ill-adapted recommendations.

 

HOW TO DISABLE COOKIES IN THE MAIN BROWSERS

You can allow, block or delete cookies installed on your computer by configuring the options of your internet browser. If you block them, it is possible that certain services that require their use will not be available to you.

Below are links to information on how you can activate your preferences in the main browsers:

Google Chrome
https://support.google.com/chrome/answer/95647?hl=es
Mozilla Firefox
https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrear-preferencias?redirectlocale=es&redirectslug=habilitar-y-deshabilitar-cookies-que-los-sitios-we
Internet Explorer
https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies
Safari
https://support.apple.com/es-es/guide/safari/sfri11471/mac
Opera
https://help.opera.com/en/latest/web-preferences/#cookies

If you have accepted third-party cookies, you can delete them from the browser options or from the system offered by the third party itself.

STORAGE PERIODS

THE PLATERA will keep the personal data collected only for the period of time determined, provided and limited to meet the purpose for which they were collected, as well as to comply with the requirements of applicable law.

Once the intended purpose has been fulfilled, your data will be duly blocked for the period of time during which legal action may be taken and, once the period of limitation has expired, it will be duly deleted.

Likewise, the data obtained through the use of cookies accepted for the user will be kept for a period of 13 months and, consequently, once this period has passed, a new consent will be requested when visiting our WEBSITE/APP.

In relation to the third parties identified in the cookie configuration panel, you can consult their retention period in their respective privacy policies.

DATA TRANSFERS TO THIRD COUNTRIES

The data processing is carried out, in general, by service providers located within the European Economic Area or in countries that have been declared with an adequate level of protection.
There may also be international transfers of data for communications of these to third parties, for which THE PLATERA will use the Standard Contractual Clauses adapted by the European Commission as a guarantee of those transfers made to countries that do not have a decision of adequacy of the European Commission. In any case, third parties with whom certain personal data is shared will have previously accredited the adoption of appropriate technical and organizational measures for the proper protection of them.

THE PLATERA does not sell in any case customer data to third parties.

The third countries to which international data transfers are made are USA and Canada.
You can find out about transfers to third countries that, where appropriate, made by third parties identified in this Cookies Policy in their corresponding cookie policies.